How does MetroDeal work?
I like a deal being displayed - how do I get it?
Shopping at MetroDeal is very easy. Just follow these steps:
You can find the link to the seller's voucher at My Account > My Orders. If you are not logged in, you need to first login under www.MetroDeal.com/login by entering your email address and password that you used to register with us.
You can easily redeem from your phone. No printout required. Access your account via our mobile website on your phone or download our app for iOS or Android.
Yes! You can give our vouchers as a gift to a friend. Our vouchers are transferrable (unless stated otherwise in the deal fineprint). Moreover, only the original price is written on the voucher, not the price you bought it for, thus making it a perfect gift.
After your purchase, you will then be able to access your voucher at My Account > My Orders. If you are not logged in, you need to first login under www.MetroDeal.com/login by entering your email address and password that you used to register with us.
If you have selected an over-the-counter banking option or LBC, you have 1 day (24 hours) to make your payment and to confirm it. If you purchase something on Friday, Saturday or Sunday, you can make your payment until Tuesday. You can also do that even if a deal has already expired, your voucher will then simply be activated as soon as you confirm your payment.
If you select Dragonpay as payment option, please select your preferred option (BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB or LBC). You will then be sent payment instructions to your email address, please print these and bring them to a branch of the option you chose and make your deposit. Afterwards, if you have selected one of the banks, access the instructions email again, click on the confirmation link and fill in the necessary details, which will automatically validate your paymen and unlock your voucher(s) in your account on www.MetroDeal.com. In case you selected LBC, after deposit please wait for 1 day for the system to process it. Then the system will automatically validate your payment and unlock your voucher(s) in your account on MetroDeal.
Yes, just select at the payment options screen that you want to pay over the counter at BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB or LBC - it's your choice where you want to pay cash over the counter.
After your purchase, your MetroDeal travel deal voucher will be available in your account under "My Orders" and will contain all the necessary booking information. Here are the steps to follow:
How can I access my account?
In order to access your account, visit the MetroDeal home page and click on "login" at the top right-hand corner. Then enter your email address and password.
What if I receive the message "email / password incorrect"?
If you receive the message "email / password incorrect", make sure that you are loging in with the email address that you used to register with MetroDeal. If you verified that you are using the correct email address, the issue might be that your password is incorrect. You can reset your password by clicking on "Forgot Password?". You will then receive an email with a link to reset your password.
If you don't receive this email (check your spam folder), you most likely don't have a MetroDeal account. You might have subscribed to the Newsletter without having created a MetroDeal account. In this case, create an account by clicking on "register".
You can contact us Mondays to Fridays 8am to 8pm, and Saturdays and Sundays 9am to 6pm, at (02) 823 1955 or via email at email@example.com. We are more than happy to assist you with any of your questions.
You can easily redeem from your phone. No printout required.
If you purchase from a PC or desktop, visit our mobile website or download the iOS or Android app of MetroDeal. Access your account under "My Account" and open your voucher and present it to the merchant on your phone when you claim it.