Contact Us

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Support number for customers: (02) 8823 1955

Note: Due to scheduled upgrade, the landline number is currently unavailable. These numbers are only for customers who have questions about purchasing vouchers. Other calls should be directed to the appropriate person's direct number or email address.

Support hours:

  • Mondays-Fridays, 8am to 8pm
  • Saturdays-Sundays, 9am to 6pm


Or contact us via Email:

For questions about Dragonpay payments, please go to


Please note when contacting us:

1) In case you can't reach our lines after several attempts, it's because sometimes the inquiries regarding our hot deals get simply too many - just shoot us an email at

2) The merchant sellers are solely responsible for providing you with any of the voucher services. For any voucher specific inquiries and questions about redemption of your purchase, please contact the merchant seller directly for direct correspondence. For more information, please check our terms & conditions page.