Customer Support

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Jobs

Are we you? Are you us? Apply to work for MetroDeal and find out.

 

Launched early 2011, MetroDeal is the South East Asia's #1 daily deal site offering unbeatable deals on the best stuff to do, eat, see, and buy in cities across the country. MetroDeal uses collective consumer power to offer unbeatable prices and provide significant benefits to businesses and consumers.

Working at MetroDeal offers opportunities, challenges and opportallenges that are difficult to find at other companies. While everyone has their individual responsibilities, MetroDeal is a highly collaborative, communicative work environment and currently employees 60 people. Character, enthusiasm and perspective are all highly valued.

 

Open Positions: Please check our open positions below. Unless otherwise specified, compensation is commensurate with experience and/or reflective of market rate. Most roles are (or become) structured full-time with benefits. Please contact us at jobs@metrodeal.com.

 

Find more about jobs here: MetroDeal itrabaho or MetroDeal Jobstreet or MetroDeal at Monster.com or below:

 

We welcome employees from the same industry and competitors!

If you are currently or were previously employed with a company which is in the same industry like MetroDeal, don't hesitate to apply! We are open for gifted sales talents and can assist you in your transition to MetroDeal. Are you fed up with your current job? Contact us today to find out how you can be a part of the MetroDeal family.

 

 

Korean, Japanese or Chinese speaking Sales Manager

As a MetroDeal Business Consultant, your main responsibilities will be to generate & increase feature merchants and to reach and exceed company weekly and monthly targets. Through a consultative approach to client management and sales, you will understand your client’s business in order to construct a mutually beneficial (win/win) offer for our subscribers. You will become a vital part of your merchants’ marketing and business plans through this innovative and fast paced role.

Your Responsibilities

  • Creatively identify deals to be featured, expanding the range of offers for our subscribers
  • Present MetroDeal as the unique opportunity for businesses to acquire new customers
  • Explain new products and features to our existing merchants
  • Achieve monthly revenue targets and maintain stand profit margins through consultative sales
  • Proactively seek out new opportunities and maintain a portfolio of Merchants for repeat business
  • Develop and close innovative and structured deals
  • Understand the business model and the best way to present it to merchants
  • Up to date on competitive intelligence and knowledge sharing


Your Skills

  • Minimum of 1 year sales experience a plus
  • Korean, Japanese or Chinese language skills a must
  • Entrepreneurial approach to business and a strong understanding of start-ups essential
  • Experience in pioneering new business coupled with evidence of consistent and current success
  • Strong interpersonal and social skills is a must, face to face, phone and e-mail
  • Network of contacts in the relevant sector is a definite bonus
  • Positive attitude, consultative approach and self-motivation are all essential
  • Self confident and quick thinking
  • Ability to work independently
  • Willing to work in Manila or Cebu
  • Ability to travel

 

 

Customer Service Superstar (Daytime, fulltime)

 

We are looking for enthusiastic and charismatic individuals to be the voice of MetroDeal to our subscribers. As the first point of contact, we are sending out a call to patient, resourceful, charming, and efficient problem-solvers who strive to provide only the best customer experience. The position entails phone and email communication with our current and future subscribers, thus playing a vital role in affecting the reputation of MetroDeal. 


Your Responsibilities

  • Taking customer queries via telephone and email and providing an appropriate response
  • Responding to customer queries and complaints using an appropriate communication method
  • Taking ownership for queries and complaints from first contact to resolution
  • Completing relevant administration to document customer enquiries and complaints
  • Treating our subscribers and future subscribers like royalty
  • Provide top notch customer support that leaves the consumer happy and satisfied

 
Your Skills

  • Fluent in English with an excellent standard of written and spoken communication
  • Exceptional critical thinking skills
  • Flexibility, strong organisational skills, communication skills and professionalism
  • Competent user of MS-Office (Word, Excel, Outlook)
  • Positive attitude, energetic approach and self-motivation are all essential

 

Please send your application through email to jobs@metrodeal.com with the subject Customer Support.

 

 

Customer Service Superstar (Evening/Night, fulltime)

 

We are looking for enthusiastic and charismatic individuals to be the voice of MetroDeal to our subscribers. As the first point of contact, we are sending out a call to patient, resourceful, charming, and efficient problem-solvers who strive to provide the only the best customer experience. The position entails phone and email communication with our current and future subscribers, thus playing a vital role in affecting the reputation of MetroDeal. 


Your Responsibilities

  • Taking customer queries via telephone and email and providing an appropriate response
  • Responding to customer queries and complaints using an appropriate communication method
  • Taking ownership for queries and complaints from first contact to resolution
  • Completing relevant administration to document customer enquiries and complaints
  • Treating our subscribers and future subscribers like royalty
  • Provide top notch customer support that leaves the consumer happy and satisfied

 
Your Skills

  • Fluent in English with an excellent standard of written and spoken communication
  • Exceptional critical thinking skills
  • Flexibility, strong organisational skills, communication skills and professionalism
  • Competent user of MS-Office (Word, Excel, Outlook)
  • Positive attitude, energetic approach and self-motivation are all essential

 

Please send your application through email to jobs@metrodeal.com with the subject Customer Support.

 

 

Account Executive - Davao

 

Although tasked with huge responsibility our Account Executives are rewarded favourably for their pivotal role in making MetroDeal more than just an overnight success story.

 

Your Responsibilities

 

    * Creatively identify new businesses and activities to be featured, expanding the range of offers for our subscribers

    * Present MetroDeal as the unique opportunity for businesses to acquire new customers

    * Conduct a high volume of calls daily

    * Achieve and over exceed on weekly and monthly sales targets

    * Proactively seek out new opportunities

    * Understand MetroDeal business model, know key KPIs and be able to apply an intelligent sales pitch

 

The Candidate

 

    * Strong interpersonal and social skills

    * Positive attitude, consultative approach and self-motivation are all essential

    * Network of contacts in the relevant sector is a bonus

    * Bachelor degree is a bonus

    * Experience in canvassing and cold-calling into various types of local businesses, with evidence of consistent and current success is a bonus

 

Successful candidates will earn a competitive basic salary plus uncapped OTE (Over Target Earnings).

 

Please send your application through email to jobs@metrodeal.com with the subject Account Executive.

 

 

Account Executive - Cebu

 

Although tasked with huge responsibility our Account Executives are rewarded favourably for their pivotal role in making MetroDeal more than just an overnight success story.

 

Your Responsibilities

 

    * Creatively identify new businesses and activities to be featured, expanding the range of offers for our subscribers

    * Present MetroDeal as the unique opportunity for businesses to acquire new customers

    * Conduct a high volume of calls daily

    * Achieve and over exceed on weekly and monthly sales targets

    * Proactively seek out new opportunities

    * Understand MetroDeal business model, know key KPIs and be able to apply an intelligent sales pitch

 

The Candidate

 

    * Strong interpersonal and social skills

    * Positive attitude, consultative approach and self-motivation are all essential

    * Network of contacts in the relevant sector is a bonus

    * Bachelor degree is a bonus

    * Experience in canvassing and cold-calling into various types of local businesses, with evidence of consistent and current success is a bonus

 

Successful candidates will earn a competitive basic salary plus uncapped OTE (Over Target Earnings).

 

Please send your application through email to jobs@metrodeal.com with the subject Account Executive.

 

 

Account Executive - Metro Manila

 

Although tasked with huge responsibility our Account Executives are rewarded favourably for their pivotal role in making MetroDeal more than just an overnight success story.

 

Your Responsibilities

 

    * Creatively identify new businesses and activities to be featured, expanding the range of offers for our subscribers

    * Present MetroDeal as the unique opportunity for businesses to acquire new customers

    * Conduct a high volume of calls daily

    * Achieve and over exceed on weekly and monthly sales targets

    * Proactively seek out new opportunities

    * Understand MetroDeal business model, know key KPIs and be able to apply an intelligent sales pitch

 

The Candidate

 

    * Strong interpersonal and social skills

    * Positive attitude, consultative approach and self-motivation are all essential

    * Network of contacts in the relevant sector is a bonus

    * Bachelor degree is a bonus

    * Experience in canvassing and cold-calling into various types of local businesses, with evidence of consistent and current success is a bonus

 

Successful candidates will earn a competitive basic salary plus uncapped OTE (Over Target Earnings).

 

Please send your application through email to jobs@metrodeal.com with the subject Account Executive.